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FAQ

My blocks vary slightly in colour. Is this normal?

Whilst every effort is made to supply our products consistent with examples, variation will occur naturally within a production run and with each production run. When ordering, we recommend they are all delivered at the same time to ensure colour consistency, as colours will vary within and between batches.

What are the white marks on the outside of the blocks / pavers?

That white mark is called Efflorescence. It is made up of salt deposits that are drawn out of the block with moisture. Generally it will go away itself over time and is not a fault or damaging to the blocks. If you want to try to remove it, we recommend a scrubbing with a stiff bristle brush. There are products on the market that are made for efflorescence removal, be aware that these are acidic and you must always follow all instructions given by the manufacturer. Modular Masonry does not recommend the use of acids or acidic products to clean your blocks.

Should I seal my blocks?

You don’t have to, it is a personal preference. If you choose to use a sealer for your blocks you must always follow all instructions given by the manufacturer.

How do I place an order

You can phone us on 08 9527 3201, send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or come into our offices at 8 Hurrell Way, Rockingham

What method of payment do you accept?

We accept cash, Eftpos, Visa and Mastercard. Payments can also be made via EFT but funds must be cleared before delivery can take place. We do not accept cash upon delivery.

Do you deliver?

Yes, we can arrange delivery of your order to your property. We use cartage contractors we require at least 48 hours notice of your delivery requirements. We are unable to guarantee a specific time for delivery due to the unpredictabilities that can arise in transport. We can give you a call when the truck is loading with your order. All our deliveries are dropped on the verge of your property. If you require delivery somewhere other than your verge, and we agree that this is possible, we will require you to sign a disclaimer in case of any damage incurred during delivery.

Do you deliver to rural areas?

Yes, we can obtain a quote for you if you require delivery outside of the metro area. Give our office a call on 9527 3201 and we can give you more information.

Do you charge for pallets?

Yes, we do require a pallet deposit of $20 for each pallet that you require. This deposit is fully refundable via EFT payment when you return the pallets free from damage.

Do you sell seconds?

Yes, we do sell seconds of our pavers and blocks, based on their availability. Just send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us on 9527 3201 for updates on availability.

Is there a minimum purchase amount I have to buy?

We do have a minimum purchase amount of $50. You can still purchase less than this amount but you will incur a $15 administration fee.

Do your products meet the relevant Australian Standards?

Yes, all of our blocks are manufactured to comply with the Australian Concrete Masonry Standard.

Do you install the products?

No, we do not have an installation service. We do however have a network of preferred contractors, please call our office on 08 9527 3201 and we can give you more details.
My blocks vary slightly in colour. Is this normal? Whilst every effort is made to supply our products consistent with examples, variation will occur naturally within a production run and with each production run. When ordering, we recommend they are all delivered at the same time to ensure colour consistency, as colours will vary within and between batches. What are the white marks on the outside of the blocks / pavers? That white mark is called Efflorescence. It is made up of salt deposits that are drawn out of the block with moisture. Generally it will go away itself over time and is not a fault or damaging to the blocks. If you want to try to remove it, we recommend a scrubbing with a stiff bristle brush. There are products on the market that are made for efflorescence removal, be aware that these are acidic and you must always follow all instructions given by the manufacturer. Modular Masonry does not recommend the use of acids or acidic products to clean your blocks. Should I seal my blocks? You don’t have to, it is a personal preference. If you choose to use a sealer for your blocks you must always follow all instructions given by the manufacturer. How do I place an order You can phone us on 08 9527 3201, send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.or come into our offices at 8 Hurrell Way, Rockingham What method of payment do you accept? We accept cash, Eftpos, Visa and Mastercard. Payments can also be made via EFT but funds must be cleared before delivery can take place. We do not accept cash upon delivery. Do you deliver? We can arrange delivery of your order to your property. We use cartage contractors we require at least 48 hours notice of your delivery requirements. We are unable to guarantee a specific time for delivery due to the unpredictabilities that can arise in transport. We can give you a call when the truck is loading with your order. All our deliveries are dropped on the verge of your property. If you require delivery somewhere other than your verge, and we agree that this is possible, we will require you to sign a disclaimer in case of any damage incurred during delivery. Do you deliver to rural areas? We can obtain a quote for you if you require delivery outside of the metro area. Give our office a call on 9527 3201 and we can give you more information. Do you charge for pallets? We do require a pallet deposit of $20 for each pallet that you require. This deposit is fully refundable via EFT payment when you return the pallets free from damage. Do you sell seconds? We do sell seconds of our pavers and blocks, based on their availability. Just send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.or phone us on 9527 3201 for updates on availability. Is there a minimum purchase amount I have to buy? We do have a minimum purchase amount of $50. You can still purchase less than this amount but you will incur a $15 administration fee. Do your products meet the relevant Australian Standards? Yes, all of our blocks are manufactured to comply with the Australian Concrete Masonry Standard. Do you install the products? No, we do not have an installation service. We do however have a network of preferred contractors, please call our office on 08 9527 3201 and we can give you more details.

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